GENERAL INFORMATION

  • All orders are shipped within 24 hours starting from the order confirmation date. This may vary during sales seasons. If for any reason this was not possible, you will be notified by our Customer Service team and you will be given an estimated shipping date.

Important note*: Remember that delivery times may be affected in times of high volume (such as Black Friday, Christmas...)

  • GIB Jewels ships worldwide. Below you will find further details on shipping costs for every shipping country.
  • If you want to change the delivery address once your order has been placed, it is very important that you contact us immediately. Once your order has been dispatched, we will not be able to modify your shipping information for that specific order.
  • Any change of shipping address after your order has been shipped will have an additional shipping fee equivalent to the shipment cost for any given country.
  • As soon as your order is dispatched, we will send you a confirmation email from which you will be able to track your order. In the event that you are not at the shipping address upon delivery, the courier company will contact you in order to reschedule a second delivery attempt at your convenience.

SHIPPING EXPENSES

CZECH REPUBLIC

  • Pick up in the store – Free of charge
  • Orders over 1000 KC - FREE SHIPPING
  • Orders under 1000 KC – 100 KC
  • Delivery time - up to 3 business days from shipping day

EU COUNTRIES

  • Orders over 70€ - FREE SHIPPING
  • Orders under 70€ - from 5 €*
  • Delivery time - between 2 and 5 business days from shipping day

* Shipping prices and delivery time vary in other EU countries

NON EU COUNTRIES

  • Orders over 100€ - FREE SHIPPING
  • Orders under 100€ - from 17,29€
  • Delivery times - between 4 and 7 business days from shipping day
  • Prices may vary depending on your region

Shipments to non-European Union countries may be liable for customs taxes and additional fees. In all cases, these costs will be the responsibility of the buyer and will be settled at the given customs office. GIB Jewels is committed to taking care of all the required paperwork in order for the parcel to clear customs.